These Terms & Conditions apply to purchases made through the JB Corrie & Co Ltd webshop.
They include specific terms for consumers (B2C) and for businesses (B2B). Where the terms differ, the relevant section will state this.
JB Corrie & Co Ltd (Company No. 00208517)
Registered/Trading address: Frenchmans Road, Petersfield, Hampshire, GU32 3AP
Email: sales@jbcorrie.co.uk | Tel: 01730 237100
The webshop checkout allows you to place an order. Your order is an offer to buy goods.
A contract is formed when we send you an order acceptance/dispatch confirmation (or otherwise confirm acceptance in writing).
We may refuse or cancel orders (for example, due to stock issues, pricing errors, suspected fraud, or delivery restrictions). If we cancel, we will refund any payment received for the cancelled items.
We take reasonable care to ensure product descriptions, images and specifications are accurate. Images are illustrative and colours may vary. Measurements and weights may be approximate.
If you need confirmation of suitability for a particular purpose or installation environment, please contact us before ordering.
Prices are shown at checkout. Where applicable, VAT will be identified on your order confirmation/invoice.
Payment is taken using the payment methods offered at checkout. We do not store full payment card details.
Delivery terms are set out in our Delivery Policy, which forms part of these Terms.
If you require delivery outside our standard area or have site restrictions, you must contact us before ordering.
If you are a consumer, you generally have the right to cancel your order within 14 days after receiving the goods, without giving any reason, subject to exceptions (e.g., bespoke/made-to-order goods).
See our Returns & Refunds Policy for instructions and the model cancellation form.
Our Returns & Refunds Policy explains change-of-mind returns for consumers, and how we handle faulty/incorrect goods.
Consumers: goods must be as described, fit for purpose and of satisfactory quality. You have statutory remedies if they are not.
Businesses: we will remedy defective goods in line with these Terms and any applicable law, subject to fair limitations permitted for B2B supply.
Where goods are installed by you or your contractor, you are responsible for ensuring installation is safe and compliant with applicable laws, standards and manufacturer guidance.
If we separately agree to provide installation services, additional terms may apply.
Nothing in these Terms limits or excludes liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
Consumers: we are responsible for losses you suffer that are a foreseeable result of our breach of these Terms or our negligence. We do not limit our liability for your statutory rights.
Businesses: to the maximum extent permitted by law, we exclude indirect or consequential losses and may limit our total liability to the value of the order giving rise to the claim, except where unlawful.
We are not liable for delays or failures caused by events outside our reasonable control (e.g., severe weather, transport disruption, supplier failure, power outages). We will keep you informed and work to minimise impact.
The following apply to business customers and do not affect consumer statutory rights:
If you have a complaint, please contact us at sales@jbcorrie.co.uk or 01730 237100. We aim to resolve issues promptly.
Consumers: you may be entitled to use alternative dispute resolution (ADR). We will tell you if we will participate in ADR for a particular dispute.
These Terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory consumer protections.
Last updated 8th May 2026
