Privacy Statement

Privacy Policy from JB Corrie

Our Privacy Policy

This Privacy Policy explains how JB Corrie & Co Ltd collects and uses personal data when you visit our website, create an account, make a purchase, or contact us.

It is written to support compliance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

1. Who we are (data controller)

Data controller: JB Corrie & Co Ltd (Company No. 00208517), Frenchmans Road, Petersfield,
Hampshire, GU32 3AP.

Contact (privacy enquiries): sales@jbcorrie.co.uk / 01730 237100.

If we appoint a Data Protection Officer (DPO) or equivalent privacy lead, we will publish their contact details here.

2. Personal data we collect

  • Identity data: name, job title (where provided), company name (for business accounts).
  • Contact data: billing/delivery address, email address, telephone number.
  • Transaction data: products purchased, order values, payment status (payment card details are processed by our payment provider, not stored by us).
  • Technical/usage data: IP address, device/browser information, pages viewed, and site interaction data (via cookies and similar technologies, where permitted).
  • Communications data: emails, phone call notes, and messages you send to us.

3. How we use your data (purposes and lawful basis)

UK GDPR requires us to have a lawful basis for using your personal data. The table below
summarises our main processing activities.

ActivityData usedPurposeLawful basis
Order processing and deliveryIdentity, Contact, TransactionTo take payment, fulfil orders, deliver goods, manage returnsContract
Customer account administrationIdentity, Contact, TransactionTo manage accounts, provide order history, support enquiriesContract / Legitimate interests
Customer support and complaintsIdentity, Contact, CommunicationsTo respond to queries and resolve issuesLegitimate interests / Contract
Legal and financial complianceIdentity, Contact, TransactionTo keep records, manage tax and accounting obligationsLegal obligation
Fraud prevention and securityTechnical, Transaction, ContactTo protect customers and our business, prevent fraudLegitimate interests / Legal obligation
Marketing to business contactsIdentity, Contact, PreferencesTo send information about products/services (where permitted)Legitimate interests / Consent where required

4. Marketing preferences

You can opt out of marketing at any time by using the unsubscribe link in marketing emails or by contacting us.

We do not use pre-ticked boxes for marketing consent. Where consent is required, we will request it.

5. Who we share your data with

  • Delivery and logistics partners (to deliver goods).
  • Payment service providers (to process payments).
  • IT, hosting and website support providers (to host and maintain systems).
  • Professional advisers (e.g., accountants, auditors, insurers, legal advisers) where necessary.
  • Regulators and authorities where required by law.

We require service providers to protect your data and to use it only for the services they provide to us.

6. International transfers

If any of our service providers transfer personal data outside the UK, we will ensure appropriate safeguards are in place (for example, recognised adequacy regulations or contractual protections).

7. Data retention

We keep personal data only for as long as necessary for the purposes described above, including meeting legal, accounting, or reporting requirements.

Order and invoice records are retained for the period required by law and good practice (often several years).

8. Security

We use appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, alteration or disclosure.

However, no method of transmission over the internet is completely secure. You should take care when using shared devices and keep account passwords confidential.

9. Cookies and similar technologies

Our website uses cookies and similar technologies. Some are strictly necessary for the website to function (e.g., basket and security). Others (e.g., analytics and marketing cookies) will be used only where we have a lawful basis, which may include your consent.

Please see our Cookie Policy for details of the cookies we use and how to manage your preferences.

10. Your rights

  • Access: request a copy of your personal data.
  • Rectification: ask us to correct inaccurate or incomplete data.
  • Erasure: ask us to delete your data in certain circumstances.
  • Restriction: ask us to limit processing in certain circumstances.
  • Objection: object to processing based on legitimate interests or direct marketing.
  • Portability: receive certain data in a structured, commonly used format.
  • Withdraw consent: where we rely on consent, you can withdraw it at any time.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
We encourage you to contact us first so we can try to resolve your concern.

11. Changes to this policy

We may update this Privacy Policy from time to time. The version published on our website will apply at the time you provide your personal data.

Last updated 8th May 2026

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